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Ministre du Patrimoine canadien Minister of Canadian Heritage et des Langues officielles and Official Languages Ottawa, Canada KIA OMS SUN 18 2012 Jean-Pierre Blais Chairperson Canadian Radio-television and Telecommunications Commi 1 Promenade du Portage Gatineau, Quebec SX ABI Dear Mr. Blais: would like to take this opportunity to welcome you to the position of Chairperson of the Canadian Radio-television and Telecommunications Commission (CRTC). You are appointed at challenging time for the Commission. Thank you for your willingness to serve in this capacity. [am confident that your skills and experience have prepared you for the struggles ahead, ‘As you are aware, the CRTC is an independent regulator that operates at an arms length from Government. Within these boundaries, I Lope that we can work together on issues of mutual interest while maintaining an appropriatz level of distance between our two organizations. Likewise, I want to let you know that my office door is always open should you wish to discuss any intersecting issues. Over the years, I have watched the broadcasting activities of the CRTC and believe that the Commission could do a better job to ensure consumer participation at the Commission and focus on its core duties, 1 would like to see the Commission comprehensively address consumer affordability and service complaints, ensure consumers are aware of and able to participate in broadcasting proceedings, and regulate broadcasting undertakings only to the extent necessary. Consumers should have access to more programming choices and affordable choices across all distribution platforms, including radic, television, broadband networks and mobile devices, as well as avenues for recourse. Consistent with the Broadcasting Act, the CRTC should ensure that regulation is targeted and transparent, and that altematives to regulation are considered, In implementing the dct, the Commission should be mindful of the original intention of legislators. 2 coumeenaee geen We 00007 “2 ‘With respect to telecommunications, the Government's objectives are to promote competition, investment, innovation and consumer choice. Consistent with the Policy Direction and the focus on consumers through the establishment of the Commissioner for Complaints for Telecommunications Services (CCTS), a light approach to regulation should be taken to achieve these objectives, with continued attention to consumer protection and participation. As you know, the Government recently tabled its Economic Action Plan 2012 which remains focused on an agenda that will deliver high-quality jobs, economic growth and sound public finances. All over goverament we have been reducing expenses. In your administration of the CRTC I would like to see a strong commitrent to look at expenses, set priorities and make choices resulting in greater efficiencies. Took forward to working with you in your new capacity. Sincerely, ‘The fsSnourable James Moore, P.C., MP. Minister of Industry ‘Mr. Derek Vanstone Prime Minister’s Office \ Ms. Patricia Hassard cies The Honourable Chistian Parsi, PC, MP | Privy Couneil Office | ‘000008

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