When the rain won't stop, or when the sun is shining and mild winter temperatures aren't putting in-home systems to the test, sometimes service calls slow down for a few days. When this happens, check out SCALT's online learning library.
While you cannot plan the weather, you can depend on SCALT for the on-demand content you need to keep your team engaged and focused on delivering superior customer service and business growth--especially on slow service and installation days.
SCALT's online video library contains a wide range of topics you can explore with your managers, sales professionals, selling technicians and administrative professionals. Whenever you experience a lull in service appointments, you can still maximize your employees' workdays by logging into the Member Center and accessing the Video Library. There is no cost, as the Video Library is part of your SCALT member benefits.
As a reminder, your SCALT Member Center username is likely firstname.lastname, and you may reset your password from the login screen if needed.
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