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Culture of Empathy Builder:  Maria Seehausen

http://j.mp/ShZGZm

Maria Seehausen & Edwin Rutsch: How to Build a Culture of Empathy with Reflective Listening

Maria Seehausen is a psychologist and neuroscientist at the Cluster of Excellence: Languages of Emotion of the Free University Berlin, where she works on her dissertation on the effects of empathic paraphrasing on emotion in social conflict. She also works as a freelance mediator, trainer and coach, and is interested in the scientific exploration of intervention techniques used in conflict resolution. Maria is lead on the study, 'Effects of empathic paraphrasing - Extrinsic emotion regulation in social conflict'.

"In the present study, we investigated the effects of empathic paraphrasing as an extrinsic emotion regulation technique in social conflict. We hypothesized that negative emotions elicited by social conflict can be regulated extrinsically in a conversation by a listener following the narrator’s perspective and verbally expressing cognitive empathy.

 

20 participants were interviewed on an ongoing or recently self-experienced social conflict...  it is possible that empathic paraphrasing not only leads to a reduction of negative emotion in participants, but even induces positive emotions, such as happiness and relief about being listened to and validated.'

Sub Conference: Science and Justice
 
 
 

 

Maria Seehausen & Edwin Rutsch: How to Build a Culture of Empathy with Reflective Listening

 

 

 

 

 

Maria Seehausen, Lidewij Niezink & Edwin Rutsch - How to Build a Culture of Empathy

 
 

 

 

Transcripts

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  • (Video Transcriptions: If you would like to take empathic action and create a transcription of this video, check the volunteers page.  The transcriptions will make it easier for other viewers to quickly see the content of this video.)

 

 

Effects of empathic paraphrasing - Extrinsic emotion regulation in social conflict

"In the present study, we investigated the effects of empathic paraphrasing as an extrinsic emotion regulation technique in social conflict. We hypothesized that negative emotions elicited by social conflict can be regulated extrinsically in a conversation by a listener following the narrator’s perspective and verbally expressing cognitive empathy. 20 participants were interviewed on an ongoing or recently self-experienced social conflict."

 

"Firstly, it is possible that empathic paraphrasing not only leads to a reduction of negative emotion in participants, but even induces positive emotions, such as happiness and relief about being listened to and validated.'
 

"Comparing the effects of mindfulness and empathic paraphrasing and investigating the potential consequences of this difference on emotion processing and emotion regulation could be an interesting research focus for future studies. "